This notice explains how Cloud Raster Consulting (“we”, “us”) processes personal data under the Personal Data Protection Act 2010 (Act 709) as amended in 2024, including data portability and breach-notification duties effective from 1 June 2025.
Data controller
Cloud Raster Consulting (Enterprise (ROB))
19,Jalan Merdeka, 75000 Melaka, Malaysia
SSM 202003056789
Email: info@cloud-raster.digital
Phone: +60-6-0000-2109
Data Protection Officer
Our Data Protection Officer is Ahmad Firdaus bin Ismail, contactable at info@cloud-raster.digital.
What we collect
When you submit the inquiry form we collect your name, email address, optional phone number, and message content. We store your cookie consent choice in your browser’s local storage (see Cookies). We do not run analytics, advertising pixels, or third-party tracking on this website.
Purposes and legal basis
We process inquiry data to respond to your request, prepare proposals, and perform a contract if you engage us. Processing is based on your consent when you submit the form and on steps taken at your request before entering a contract.
Disclosure
We do not sell personal data. We may share data with professional advisers or hosting providers who process data on our instructions and only as needed to operate the inquiry handler and email systems.
Retention
Inquiry records are kept for up to twenty-four months unless a longer period is required for legal or accounting purposes, after which they are deleted or anonymised.
Security
We apply access controls and HTTPS for the website and inquiry endpoint. Please avoid sending passwords or highly sensitive identifiers through the form.
Your rights
You may request access to, correction of, or deletion of your personal data, and where applicable exercise data portability, by contacting the DPO. You may withdraw consent for marketing at any time.
Data breaches
If a personal data breach occurs, we will notify the Personal Data Protection Commissioner as soon as practicable and affected individuals where significant harm is likely, in line with section 12B of the amended Act.
Inquiry handling
Form submissions are sent to the same-domain endpoint /api/inquiry and used only to respond to your inquiry.
Last updated: October 2025.